Saving Hardwood Floors

11/30/2024 (Permalink)

This system allows us to dry hardwood floors without having to remove them

Damage to your hardwood floors is a real fear. With SERVPRO of Dearborn’s expertise and equipment, your floor can be saved, but properly drying hardwood floors requires special equipment. If we can get to your floors before they start to buckle we can save the floor in most cases.

These may look like floors mats, but they are specialized extraction equipment designed for wood floors. The mats have an airtight seal around the edges with hoses attached to a port on top. The other end of the hose is connected to the Injectidry System. This forms suction under each mat. Air moves between the hardwood floor and the subfloor forcing any moisture out. Typically, we add dehumidifiers to help the drying move along. The beauty of this system is we can avoid tearing out your wood floors.

Flooded Basements Can Happen In Any Season

8/12/2022 (Permalink)

Extracting water is the first step in drying out a basement

Dearborn and Dearborn Heights Residents: We Specialize in Flooded Basement Cleanup and Restoration!

A basement can flood at any time even in a long, hot, dry summer like Metro Detroit has had. Our franchise owner got a call from her house guest saying her own basement had flooded. It turned out there was a crack in the PVC piping of her recently remodeled third floor bathroom. There are several reasons why your Dearborn or Dearborn Heights basement might flood besides storms: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home (or like our customer who improperly secured his pool’s back flow cap)
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today – 313-359-4357

Not Just Flooded Basement - Crawl Spaces Too!

8/12/2022 (Permalink)

Our technicians donned full PPE to go into a crawl space with standing water.

There is no question if water problems are not handled quickly and properly, it can jeopardize your health and safety, plus cause severe damage to your home’s structure. Unfortunately, water is sneaky and often silent. Sometimes you have no idea there is a small problem until it becomes a huge problem.

Our customer had an odd smell in their unused bedroom. After some exploration, we discovered long standing water in his crawl space. It’s worth making a call to SERVPRO of Dearborn and Dearborn Heights to let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement/Crawl Space Specialists:

• We are available 24 hours/7 days per week
• We’re a preferred vendor to many national insurance companies
• We bill your insurance directly – one less thing for you to worry about
• Our technicians are highly trained in water restoration techniques
• We use s500 IICRC Restoration Standards
• Advanced inspection and extraction equipment

Basement Flooded? Call Us Today – We’re Ready To Help 313-359-4357

Challenges of Community Wide Disasters

6/17/2022 (Permalink)

Equipment is stowed ready for the next job

The Challenges of Community Wide Disasters

Disasters are not always limited to one property. In the summer of 2021, the Dearborn and Dearborn Heights area suffered 5 devastating  storms in 6 weeks. More than 20,000 structures in Dearborn alone were affected during the first storm. Mass events like this severely affect the availability of services and resources.

The Need for Qualified Workers
A widespread catastrophe requires many workers who know how to remediate damages caused by water. This requires significant technical knowledge far beyond general cleanup. Training and accreditation from the Institute for Inspection Cleaning and Restoration Certification assures workers are qualified to complete restoration jobs.

The Need for Equipment
When flooding impacts an entire region, the necessary equipment can be in short supply. The Dearborn and Dearborn Heights franchise has the resources of the national Storm Team in nearby Saginaw – as well as teams from across the country at our disposal. These team provide additional manpower and equipment during times of wide-spread disaster.

The Ability to Manage Flooding Incidents
A flood poses many difficult challenges starting with the ability access damaged areas. Flooded streets and water covered bridges make some areas of our region inaccessible. Water covered wires, power lines, and appliances pose electrical hazards.

The Experience to Handle Insurance Issues
Handling insurance claims can be a challenge. SERVPRO is a preferred vendor to many insurance carriers. Working with a preferred vendor of your insurance company helps ensures proper documentation during the chaos of a catastrophic loss. Our well-established relationships with insurance agents and adjuster help facilitate thorough and timely communication.

Protecting Pipes in Winter

1/7/2022 (Permalink)

Poorly insulated pipes can freeze and break in the harsh Dearborn winters

Winter has arrived in Dearborn and Dearborn Heights. Avoiding water damage in your home or commercial property may require additional insulation, heating, or other attention. That extra effort can help prevent that broken water pipes. Water damage can result in thousands of dollars in damage and may require many weeks of repair work.

Examine any areas in your property where water pipes run. Pay especially close attention to pipes near exterior walls, basements and attics, as well as pipes in colder areas of your property like garages and crawl spaces.

It’s a good idea to place an exterior thermometer in the space to confirm the space is warmer than the outside air. If these areas are cold, insulating the pipes or adding a pipe heater can prevent a major disaster.

Water Damage in Your Home

5/13/2021 (Permalink)

Our team is always at the ready for water emergencies

Water damages in your home must be addressed quickly to prevent secondary water damage and mold growth. Enlisting the help of the professionals at SERVPRO of Dearborn and Dearborn Heights is a great first step. Here are some more steps to keep you safe and minimize damages until help arrives.

• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floor; wet materials may be heavy, be careful!

Once our team arrives on site, the Priority Responder will guide you through the process of restoring your property while our technicians get to work mitigating damage. It is helpful if you can provide the following information to us either during your initial call or when we arrive at your home:

• Name & Contact Information.
• Street Address of the affected home or business.
• Insurance Information if applicable.
• Cause of water damage.
• Approximate time water damage occurred.
• Is there electricity available on site?

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO^® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Water Damage FAQs

4/14/2021 (Permalink)

It is always best to confirm the exact coverage your homeowner's policy offers

Living in the Dearborn and Dearborn Heights area means living with the possibility of frequent flooding. We are often asked about insurance coverage for various types of water damage. It is always best to check with your insurance agent for the specifics of your policy, but here are answers to some frequently asked questions.

1. Does Insurance Cover Broken Pipes?
   Homeowner's insurance does cover damage caused by broken pipes. However, there are stipulations including whether the pipe broke suddenly due to unforeseen circumstances. For example, if an appliance breaks and leaks water into your kitchen, this is covered. However, if the pipe breaks due to poor maintenance, your claim may be denied entirely.
2. Are Frozen Pipes Covered?
   Frozen pipes are typically covered by insurance assuming the property owner has taken reasonable steps to prevent freezing. Each situation is unique and there is a lot of room for interpretation of “reasonable”. Your insurance company may send an adjuster to determine if you are eligible. They examine the source of the problem and determine whether the break could have been prevented.
3. What Happens When There Is Flooding in a Home?
   Generally speaking, damage caused by groundwater or storms is not covered by basic policies. These situations require an additional flood insurance policy. Your homeowner’s policy may have water damage limitations. To properly protect your home, discuss exactly what your policy covers and what additional coverage you may need with your insurance agent.

Detecting Water Damage

4/2/2021 (Permalink)

Our technicians use specialized tools to determine the course of action

The first step of any job is "scoping" to see what work needs to be completed. Scoping is locating the area or areas of the structure affected by water. Our technicians utilize a number of tools to assess each situation. Moisture sensors, moisture meters, and thermo-hygrometers to determine the extent of moisture the structure and its contents have absorbed. This also allows us to monitor the drying process as well confirm a structure is thoroughly dried.

The Right Tool For The Right Job

We use different tools, all with similar sounding names, for different situations and materials. Moisture sensors are used to detect moisture in carpets, baseboards and walls. Moisture meters are used to determine the actual moisture of various other materials. The moisture tester provides accurate moisture readings that allow team members to monitor the whole drying process, while thermo-hygrometers measure both air temperature and relative humidity. These two readings are used with a psychrometric chart to calculate specific humidity, dew point and vapor pressure. This equipment is essential to making the job process run efficiently which allows us to return your property to its preloss condition.

Flooded Basements in Dearborn Heights

1/6/2021 (Permalink)

Spring flooding caused damage to this Dearborn Heights basement

Bounded by the Rouge and Ecorse Rivers, Dearborn Heights sees a lot of flooding. Many homes in the area experience annual flooding. The professionals at SERVPRO of Dearborn and Dearborn Heights SE have years of training and a lot of experience handling flooded basements – sometimes even our own basements!

Preventing Basement Flooding

There are some easy steps you can take to help safeguard your basement against flooding damage.

• Keep your gutters and downspouts clean and flowing away from your foundation.
• Check for pooling water in your yard. If water runs toward the foundation, consider re-grading your yard.
• Make sure windows are protected with window well covers.
• Install an automatic sump pump.
• Check to see if flood insurance is available for purchase.

What to do when your basement floods?

Calling the professionals of SERVPRO of Dearborn & Dearborn Heights SE for help with a flooded basement is always a good idea. Wet carpet and furniture are very difficult to remove. Mildew begins grow in hours. The smell of unsanitary water can permeate the entire home. Before we are arrive there are a few steps you can take to help the drying process:

1. Shut off electricity and gas to the area. Never enter the water until power is shut off.
2. If your basement has a drain you can safely reach, check if it is clogged. This may help expedite the draining.
3. If you are able, remove any items that appear damaged by the water.  Move them to a space where they can dry. Remove items from boxes so they can dry. Inspect all items and monitor for mildew growth.
4. Get the air moving in the basement to dry it out. Open windows and doors. A dehumidifier will aid the drying process.

About SERVPRO of Dearborn & Dearborn Heights Southeast
SERVPRO^® of Dearborn & Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

What to do if you have a Water Emergency

5/11/2020 (Permalink)

Our water specialists are always ready to help with your water emergency.

Water damage can happen quickly. The Dearborn and Dearborn Heights areas regularly face flooding from the Rouge River. Here are a few tips to help if you encounter a water emergency at your home or business.

Emergency Water Damage Tips:

• Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
• Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
• Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you find that your home or business is faced with a water emergency, please call SERVPRO of Dearborn & Dearborn Heights SE at 313-359-4357.

State of the Art Water Drying Technology

11/5/2019 (Permalink)

SERVPRO of Dearborn & Dearborn Heights SE uses state of the art technology

Quickly drying your home or business after water damage is crucial. Excess moisture allows mold and mildew to develop and bacteria to multiply. That’s why SERVPRO of Dearborn & Dearborn Heights SE uses specialized tools such as moisture meters.

The meters allow us to precisely access moisture levels in every area including hard to reach areas and areas thought to be unaffected. These areas may be inside walls, in the space between drywall layers, beneath carpet and tile or even subflooring. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in repairs later.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO^® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Intrusive Waters

10/4/2019 (Permalink)

Allen Park, Michigan neighborhood was flooded by hard hitting spring rains.

Anyone living in the Dearborn and Dearborn Heights knows the area is prone to flooding. The resulting damage can affect only your belongings as well as the structure of your house. SERVPRO of Dearborn & Dearborn Heights SE understands that your home is more than a structure. Your furniture, clothing, keepsakes are important to you.  We offer a full range of services to help restore your personal items.

Contents Restoration

SERVPRO of Dearborn & Dearborn Heights SE specializes in restoring contents damaged by water. We utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe - Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration, SERVPRO of Dearborn & Dearborn Heights SE can provide pack out of the affected area.  A move-out will provide several benefits, including the following:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

Secure Storage

Our storage facilities keep your belongings safe from further damage. We have a warehouse dedicated to storage keeping your items safe and secure. The space also allows us to bring damaged items to our facility for cleaning and restoration before going into your private storage area.

About SERVPRO of Dearborn/Dearborn Heights Southeast
SERVPRO^® of Dearborn/Dearborn Heights Southeast provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire and smoke, water, flood, wind, and storm damage. Our locally owned and operated 24/7 response team is always just a phone call away. 313-359-3457

Cleaning Up After Floods

9/10/2019 (Permalink)

We can provide secure storage for all your personal items

Anyone living in the Dearborn and Dearborn Heights knows the area is prone to flooding. The resulting damage can affect only your belongings as well as the structure of your house. SERVPRO of Dearborn & Dearborn Heights SE understands that your home is not just the structure more than a structure; your furniture, clothing, keepsakes, are equally important to you.  We offer a full range of services to help restore your personal items as well.

Contents Restoration

SERVPRO of Dearborn & Dearborn Heights SE specializes in restoring contents damaged by water. We utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe - Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration, SERVPRO of Dearborn & Dearborn Heights SE can provide pack out of the affected area.  A move-out will provide several benefits, including the following:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

Secure Storage

Our storage facilities keep your belongings safe from further damage. We have a warehouse dedicated to storage where we can keep your items safe and secure. The space also allows us to bring damaged items to our facility for cleaning and restoration before going into your private storage area.

Spring Flooding in Dearborn Area

5/30/2019 (Permalink)

Recent flooding in South Dearborn Heights. Photo courtesy of Double Deuce Fire Images.

Flooding is very common in the Dearborn and Dearborn Heights areas. The 2019 spring storm made the both the Ecorse and Rouge River overflow causing dangerous flooding in South Dearborn Heights, Melvindale and Allen Park. FEMA offers some great tips for anyone living in flood prone areas.

Be Prepared

• Sign up for your community’s warning system. Nixle is a great local resource.
• Consider flood insurance. Consult an insurance professional to confirm the best coverage for you.
• Keep important documents in a waterproof container.
• Be sure drains and gutters are clear and flowing. Consider a sump pump with a battery backup.

During a Flood

• Evacuate immediately when told to do so. Always follow the directions of local first responders. They have established the best plan based on information you do not have.
• Never drive or walk through floodwater.
• Never allow children or pets to enter, play or swim in floodwater. It is contaminated and dangerous.

After the Flood

• Follow instructions from authorities.
• Even in the metro Detroit area, snakes or other animals may be in your house.
• Never touch wet electrical equipment or if you are standing in water.
• Underground or downed power lines can electrically charge the water. Never enter floodwaters.
• Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows.

Preventing Frozen Pipes in the Dearborn Area

1/2/2019 (Permalink)

Pipe insulation is an inexpensive way to help protect pipes in the winter. Source: Insurance Institute for Business & Home Safety

So far the winter of 2018-19 has been very kind to Dearborn and Dearborn Heights, but Metro Detroiters know the mild winter won’t last. SERVPRO of Dearborn/Dearborn Heights SE offers some tips to help you escape the winter misery of broken pipes. With a bit of planning and effort, broken pipes can be avoided.

Inside the house:

1. Always keep the temperature above 65 degrees Fahrenheit.
2. Keep your fireplace flue closed when you are not using it. Be sure to open it before use.
3. Open the cabinets a bit to let warm air flow under sinks ad around pipes.
4. Leave the hot and cold faucets dripping a tiny bit to keep the water flowing.
5. Consider installing inexpensive pipe insulation readily available at most hardware stores.

Outside the house:

6. Be sure to disconnect all hoses from spigots. Ideally, shut off the valves to these spigots.
7. Keep an eye out for snow and ice damage near the roof line, gutters and downspouts.
8. If you are out of the house for a few days, ask a trusted neighbor to check on your place. A flooded house can begin to grow mold in a few hours.
9. Finally, make sure everyone in your home knows how to shut off the main water valve in case of an emergency.

In the winter months it is important inspect your home’s gutters and downspouts for ice dams. Ice dams forms when heated air from inside the home melts snow on the roof. The melted snow then runs down the roof until it is trapped behind ice at the gutters. Since the trapped water cannot run through the gutter as intended, it backs up under the shingles. This water can cause structural damage and promote mold growth.

About SERVPRO of Dearborn/Dearborn Heights SE
SERVPRO^® of Dearborn/Dearborn Heights SE provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Steps to Reduce Water Damage

12/26/2018 (Permalink)

When water causes problems in your home SERVPRO of Dearborn / Dearborn Heights SE is always available to help.

Whether it’s a leaky faucet, backed up drain or flooded basement, water can cause all sorts of damage to your residential property. The damage and problems can be immediate ruining your furniture and mementos. The damage may also be long term causing mold growth or even structural damage and health issues.

Here are the first steps to take when dealing with rogue water on your property.

1. Stop the flow of water! If the water is coming from a broken pipe, appliance or water heater, shut off the main water line to your home.
2. Turn off the power! If your home is flooded shut off the electricity and gas at the main source. This is only needed in the event of flooding. Leaks and standing puddles do not require this step.
3. Do not handle electrical appliances! Unless you are properly insulated do not touch any electrical appliances. If you must stand in water to turn off the electricity, please consult a licensed electrician.
4. Assess and document the damage! Before starting to cleanup document the damage with photographs. Use a ruler to show the depth of the water in photographs or video. This is important for any insurance claims.
5. Rescue valuable items! If it is safe to enter the damaged area, find and remove important items and documents like identity and insurance papers, jewelry, and cash.
6. Get rid of standing water! The longer water sits, the more damage it does. If the floor drains are not blocked, the waters of a flooded basement will likely recede via the drains. However, it is possible you will need SERVPRO’s professional pumping equipment to get the water out.

Keep in mind any water that has come up through the drains is dirty. Even if appears clear it contains potentially dangerous microbes and pathogens. Do not let children, pets, elderly or those with health issues into the water. Healthy adults who must enter the water should wear proper protective gear including rubber boots, gloves, and a mask or respirator.

About SERVPRO of Dearborn / Dearborn Heights SE
SERVPRO^® of Dearborn / Dearborn Heights SE provides 24-hour disaster mitigation and cleanup service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Sewage Risks

11/1/2018 (Permalink)

Sewage back ups are common in Dearborn and Dearborn Heights

Dearborn homes often experience sewer back ups. Sewage in your home isn’t just gross it is potentially dangerous. It contains bacteria and viruses, many of which can cause disease. Many people underestimate the seriousness of these hazards. Those especially at risk of exposure are the very young, elderly, and anyone with a compromised immune system or respiratory problems.

Some important facts to remember if you encounter a sewage back up:

• Sewage contains a variety of disease causing pathogens including bacteria, viruses and parasites.
• It is not safe to stay in a building flooded unless the contaminated area can be completely sealed off and airflow controlled to prevent particles from spreading.
• Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone less two or greater than sixty years of age, pregnant, ill, recovering from surgery, on certain medications or chemotherapy.
• Highly absorbent materials, such as carpet and its padding, upholstery, wicker, paper or fabrics that can't be washed in hot water for at least 10 minutes, should be properly disposed.
• Sewage saturated building materials like drywall and insulation most also be removed.

There is a high degree of risk when working with sewage. Special precautions must be taken when handling damaged materials and while cleaning. Let the professionally trained and equipped crews at SERVPRO of Dearborn dry and sanitize your home or office. In addition to equipment, skills and training, our crew is up to date on vaccinations including Hepatitis B, which is often spread in sewage. Do not risk your health or that of a loved one. Call us to help. We are always available.

About SERVPRO of Dearborn
SERVPRO^® of Dearborn provides 24-hour disaster mitigation and cleanup service to Dearborn, Dearborn Heights, Melvindale and the greater Metro Detroit area. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, biohazard and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Springtime Rain in Dearborn

5/7/2018 (Permalink)

Spring and summer in Dearborn can be rainy.

Springtime in Dearborn, Michigan can be a wild ride. When warm, moist air and cool, dry air collide, it brings thunderstorms, lightning, tornadoes and flooding. If not properly prepared, any of these can cause extensive damage to your home or business.

Here are 5 ways to prepare your property for storms. These tips can save you hundreds, even thousands, of dollars in damage.

1. Clean your gutters. Clear debris from your gutters so the rain can easily flow off your roof away from your home. Water which can not pass through gutters, pools on your roof and around the foundation.
2. Back up your sump pump. Sump pumps can get overloaded in heavy rain. Make sure your sump pump has a battery backup just in case the electricity goes out. You might also consider installing a second, battery operated pump that will come on if the main one fails.
3. Trim your trees. Falling trees can cause some of the worst storm damage. Trees with dead limbs or disproportionate growth can fall in high winds. Dearborn neighborhoods have a lot of mature trees. Maintaining trees protects you, your property and the trees.
4. Grade your yard. Water pooling around your home jeopardizes your foundation. Ensuring that your yard slopes away from your home will keep rainwater from sitting by your foundation. Most lawn companies offer this service.
5. Gather emergency supplies. American Red Cross recommends keeping a three-day supply of food and water for your family, and a seven-day supply of any medications. Your emergency kit should also include a battery operated radio and a car adapter for your cell phone.

Do you have water problems ? Call SERVPRO of Dearborn for help – (313) 359-3457

Water Categories

2/15/2018 (Permalink)

All water is not created equal

Water is categorized into three levels.

Category 1, often called clean water, is water which does not pose substantial harm to humans
Category 2, often called gray water is water has a significant level of contamination
Category 3, often called black water, is water is grossly contaminated

As a general rule of thumb, Category 1 water is clean water from leaking pipes or appliances. It is a nuisance, but rarely harmful. When addressed quickly, the carpets and other floors may suffer very little impact.

When clean water is left standing, runs through structural elements, or flows over and/or through debris, it becomes Category 2 water. This water has potential to be dangerous to humans and animals. Special precautions are required to clean this.

Category 3 water has the highest level of contamination. It is grossly unsanitary and can cause severe health effects. This is water which has come from flooded streams or rivers, sewer back ups, or overflowing toilets. Stagnant water supporting any sort of bacterial growth is also considered black water.

SERVPRO of Dearborn has the expertise to mitigate any type of water in your home or business regardless of its category. Our staff is accredited by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standards for the cleaning industry and water damage restoration training.

SERVPRO^® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, mold, and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Water Cleanup Process

1/12/2018 (Permalink)

Just one example of our various water extraction machines

Water damage is caused by many different sources, with varying degrees of potential danger and damage. With so many different materials and surfaces in any house, many homeowners wonder how SERVPRO^® of Dearborn handles a large water damage cleanup. Our technicians are trained in controlling and repairing water damage in Dearborn area homes.
 
Identifying the Source and Water Type
The first step is properly identifying the water type and its source. Determining whether it is came from a storm, flood, sewer back up or burst pipe is important. Whatever the source, it must be stopped before we can begin working to restore the property. Depending on the source of the water, it is categorized as clean, gray, or black. Each type has its own unique safety and cleanup protocol.
 
Surveying Damage and Mold
Once we understand what type of water and its damage we have, our technicians search the home with moisture detection equipment to find out what has been affected. Additionally, we look for signs of mold growth to determine which issue is the most pressing.
 
Furniture and Water Removal
The next step is removing the furniture from affected areas, and pumping out water if necessary. Our industrial-grade machinery pumps water from the home with either a portable or a truck-mounted pump.
 
Drying and Odor Treatments
Once the water is removed we bring in commercial drying and deodorizing equipment. This ensures the affected area is dry thus preventing new mold growth and eliminating odors. Any affected furniture and household items like clothing is typically cleaned and dried at our facility. We can also store your items until all the repairs and renovations are complete.

Carpet Removal and Final Cleaning
If possible we try to save the carpet. In some fortunate cases we are able to dry, clean and sanitize the carpet and padding. In other cases, part or all of the carpeting in the affected area will need replacing. We will remove and dispose of any damaged carpet and padding. The removal of this allows us to be certain the sub-floor and wall bases are also dry and sanitized. Once your floor is resurfaced as you wish, we will return any of your items we may have stored for you.

About SERVPRO of Dearborn
SERVPRO^® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from fire, water, soot, smoke, wind and storm damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Freezing Weather and Your Home

1/2/2018 (Permalink)

A small steady drip can keep your pipes from freezing.

Metro Detroit’s freezing temperatures show no sign of relenting. SERVPRO of Dearborn has some tips to help homeowners and businesses stave off the damaging effects of this historic weather front. Frozen and ruptured pipes can be avoided with a little forethought.

• Turn both hot and cold taps on just enough to keep them slowly dripping.
• Open cabinet doors under sinks to allow warm room air to circulate around the pipes.
• Disconnect all hoses from outside spigots. If possible, shut off valves to these spigots.
• Keep your home’s temperatures above 65 degrees Fahrenheit.
• Show everyone in your home how to operate the main water shutoff valve in case of emergency.
• If you rent a home or business space, have contact information for your maintenance department.
• Keep the fireplace flue closed when not in use. Be certain it is open before using the fireplace.
• If you leave your home for even a few days, have neighbor check on your place. Broke pipes cause can cause catastrophic flooding and mold damage in a few hours.
• Check your gutters and downspouts for ice dams.

One final but important tip, be sure to walk around your home checking the gutters and downspouts for ice damns. An ice dam forms when heated air melts snow on the roof. The melt runs downward until it becomes trapped behind still-frozen ice near the gutters. When the trapped water cannot run into the gutter system, it can back up under the shingles and into the structure causing water and structural damage, as well as potential mold growth.

About SERVPRO of Dearborn
SERVPRO^® of Dearborn provides 24-hour disaster mitigation service. We specialize in the restoration of homes and businesses suffering losses from water, flood, wind, storm, fire and smoke damage. Our locally owned and operated 24/7 response team is just a phone call away. 313-359-3457

Water Emergencies Great and Less

12/22/2017 (Permalink)

We are always available for your emergency

SERVPRO of Dearborn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 313-359-4357 

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of Dearborn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Prevent Frozen Pipes

1/5/2017 (Permalink)

Frozen and broken pipes can be prevented.

Winter has arrived! Don't let the cold impact your home’s plumbing.

Pipes freeze due to a one or a combination of three reasons:
1) sudden drops in temperature
2) poor insulation
3) thermostats set too low.

A 1/8-inch crack in a pipe can spew up to 250 gallons of water a day, causing flooding, serious structural damage, and the immediate potential for mold. This disaster can be prevented by taking a few simple steps.

Before The Cold

• Insulate your home's pipes. Exposed pipes are most susceptible to freezing. Remember: The more insulation you use, the better protected your pipes will be.
• Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out.
• Be certain to disconnect garden hoses. If possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets.

During The Cold

Damage is still possible even if you’ve taken preventative steps. Here are a few more steps you can take:

• Let warm water drip overnight, preferably from a faucet on an outside wall.
• Keep your thermostat set at the same temperature during day and night. Turning the thermostat down raises the risk of pipe freezing in the overnight cold.
• Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.

If You Are Lucky Enough to Leave The Cold

• Set the thermostat no lower than 55°F.
• Ask a friend to check on your house daily.
• If possible, shut off and drain the water system. Please be aware if you have a fire suppression sprinkler system in your home, this may deactivate the system.

If Your Pipes Freeze

Don’t panic. Frozen pipes don’t necessarily mean broken pipes.

• Never try to thaw a pipe with a torch or other open flame. It is a fire hazard.
• If no water comes out of your taps, leave the faucets in the on position and call a licensed plumber.
• If your water pipes have already burst, turn off the water at the main shutoff valve in the house, but leave the water faucets turned on.
• Call SERVPRO^® of Dearborn

Our locally owned and operated 24/7 service is just a phone call away. 313-359-3457

Faster to your Dearborn and Dearborn Heights Water Damage Event

9/20/2016 (Permalink)

Second story water leaks can cause damage on every floor of your home or office.

Flooding and water emergencies don’t wait for regular business hours and neither does SERVPRO of Dearborn. We provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Dearborn arrives quickly and starts the water extraction process almost immediately. This immediate response helps minimize damage and cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (313) 359-4357

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week:

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Dearborn's 24 Hour Emergency Water Damage Service

8/25/2016 (Permalink)

Flooded freeway at the Dearborn, Dearborn Heights, Allen Park border.

SERVPRO of Dearborn is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 313-359-4357 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Dearborn has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Has the cause of the water damage been addressed?
• Is there electricity available on-site?

About SERVPRO of Dearborn

SERVPRO of Dearborn specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms and Floods Hit Dearborn, SERVPRO is ready!

8/24/2016 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Dearborn.

SERVPRO of Dearborn specializes in storm and flood damage restoration. Our highly trained crews use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to quickly respond to any time of disaster. A fast response lessens the damage, limits further damage and reduces overall restoration costs.

Resources to Handle Floods and Storms

Dearborn and the nearby area floods frequently. When storms and flooding hit our region, we can scale our resources to handle any type of weather disaster. We can access equipment and highly qualified personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 313-359-4357

Dearborn's Frequent Flooding Issue

5/18/2016 (Permalink)

Flooded basement, Dearborn, Michigan

The mighty Rouge River makes Dearborn and its surrounding communities beautiful. On occasion it’s a little too much of a good thing; when the Rouge floods, so do many of our basements. SERVPRO of Dearborn is a trusted leader in the cleanup and restoration industry. Our highly skilled technicians using specialized equipment can handle any size flood. Locally owned and operated, we provide 24-hour emergency service and are committed to immediate response to your residential and commercial needs.

For a complete list of our services visit:
http://www.SERVPROdearbornmi.com/

Call Us Today (313) 359-4357

Commercial Fire Damage

5/16/2016 (Permalink)

Document drying is just one of our fire restoration services

Coping with the aftermath of a commercial building fire is stressful for all business owners. Property and equipment damage, document loss, and temporary closures are just a few of the issues facing owners after a fire. While the first instinct is to clean up and get back to daily operations, returning to normalcy is a very complex and involved process. SERVPRO of Dearborn helps businesses get back to day to day operations by efficiently cleaning affected structures and fire damaged items.

Our fire cleaning services include:

• Structure cleaning including soot removal and deodorization
• Pack out, cleaning and storage of contents until fire clean up is completed
• Cleaning walls, ceilings, floors, fixtures, air ducts and all hard/soft surfaces
• Inventory and cleaning of contents and electronics
• Document drying

For a complete list of SERVPRO of Dearborn’s service, please visit our website at http://www.SERVPROdearbornmi.com/ or call our office (313) 359-4357.